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I've lost all of my progress, what can I do?

If you have lost your saved data, please fill out the "Lost Saved Data" ticket and one of our account managers will deal with the problem.

Frequently reported problems

My game started all over again.
I selected the wrong save.
My cat sat on my controller and stopped syncing.

After the examination, you will receive compensation if the loss is valid.

We CANNOT restore skill points, levels, experience points, tokens or progress.

IMPORTANT NOTE: B.never do the sync. If you cancel it, there is a risk that your data will be corrupted and / or overwritten.

"Lost Storage Data" ticket